La Poste
talk

laposte.fr and customer relations: automation to human interaction, with Alcmeon

Thu16May
FROM10:35
TO10:45

Description

Providing quality customer service through a coherent mix of chatbots, social networks and human interaction. 

Speakers

GLAWDYS BELAISE HEAD OF CUSTOMER RELATIONSHIP OPERATIONS (LA POSTE (DIRECTION E- COMMERCE))
CHARLES DOXUAN CMO & CHIEF EVANGELIST (ALCMEON)

Companies

ALCMEON
LA POSTE (direction E- Commerce)


B2B Services

Partners

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