IBM
talk

Reinventing Customer Engagement with Watson

Thu16May
FROM08:30
TO08:50

Description

Customers are expecting richer digital experience they drive the shift to conversational: faster, more accurate answers, with seamless human agent assistance when needed. IBM Cognitive Care merges Messaging apps and technologies with AI to bring the next evolution of customer care

Speakers

Emmanuel VIGNON Watson Practice Leader (IBM)

Companies

Credit Mutuel Group
Orange


AI & Machine Learning
Data

Partners

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